Last updated: 10 February 2026
"Staff feel well supported with good morale and teamwork plus strong safety practices, but basic training and adequate staffing without low turnover hold it back."
There was evidence of learning from incidents and changes were implemented. Monthly audits helped staff identify trends to avoid further recurrences. Regular medicines audits took place to identify any areas for improvement.
Staff told us morale was good and staff worked well together as a team. Staff told us they felt able to approach managers if they had any concerns.
There were sufficient numbers of staff on duty to meet people's needs safely. Staff rotas evidenced there were enough staff on duty at all times.
A training matrix was in place that evidenced staff received all the training referred to above. Staff told us they received good, useful training that prepared them for the work they undertook in the home.
Staff told us they felt well supported and were given training and support to carry out their roles effectively. One staff member said, 'Yes, it is a nice place to work', and 'staff work well together'.
Staff numbers are enough for safe care, but no details on low staff turnover or minimal agency use to make workloads easy.
There were sufficient numbers of staff on duty to meet people's needs safely. Staff rotas evidenced there were enough staff on duty at all times.
Training covers basics like safeguarding and moving people, but no specialist courses or funded qualifications for career growth.
This included safeguarding, moving and handling, person centred care, effective communication and health and safety amongst other topics.
AI Generated
Last inspected: August 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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