Working at Barrington House

There was a culture of openness and inclusiveness. One staff member said, 'There are always there if you need them, always on the phone for you. They are very supportive.'

There were enough staff in place to ensure people remained safe and their needs were met. One staff member said, 'Yes definitely enough staff. Everybody jumps in if they need to.'

Specialist training had been undertaken to ensure that staff were aware of risks and respond to changes in people's condition appropriately.

Staff were fully supported by the registered manager. One staff member said, 'She just understands our problems and is so understanding. She works to help us. She's just very caring and we can go to her if we have a problem.'

The provider had identified a proactive staff member who created the role of Happiness Champion. People had been encouraged to use the home's garden areas to plant flowers and grow vegetables.