Working at Baronsmede

Robust systems, processes and practices were followed and sustained effectively to safeguard people from situations in which they may experience harm. Risks to people's safety had been thoroughly assessed, monitored and managed.

The registered manager and staff team were highly motivated and proud of the service they delivered to people. Staff worked together as a team and pooled their knowledge and ideas.

People were supported by a consistent and familiar team of staff and volunteers who had worked at the service for a number of years. Staff turnover is low which has enabled people to be supported by a consistent staff team who know them well.

Staff told us they had access to very good training and development opportunities. One staff said, 'Since working here I have been supported to achieve NVQ level 3 and 4 and I am now a senior care worker'.

The provider and registered manager's leadership was exceptional. There was a clear vision and strategy to provide people with the very best care and support and promote independence.

Staff supported people to make significant achievements... the person competes successfully alongside non-disabled persons and showed us the numerous rosettes they had won... marked improvement in the persons cognitive and interpersonal skills.