Working at Barons Lodge Sutton
2 Cumnor Road, Sutton, SM2 5DW
Operated by Susash London Limited
17 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive management, positive team culture and strong safety practices, although basic activities like arts, crafts and outings lack a dedicated coordinator."
Safety & Risk
8/10
✓
2021 targeted inspection: Assured on preventing infections, PPE use, testing access, outbreak management; Per 2020: Effective safeguarding, risk assessments, safe medicines, incident monitoring.
Staff Culture
7/10
✓
Per 2020: Staff said 'Staff get on well... management care'; Per 2021: Bonus for hard work during pandemic which staff said boosted morale.
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: Observed enough staff to meet needs timely, 'There is never a shortage of staff here, we are always well staffed and able to support people safely'.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Induction per Care Certificate, training in dementia awareness, safeguarding, moving and handling, behaviour that challenges, with supervision provided.
Management
7/10
✓
Per 2020 comprehensive inspection: Staff told us 'The manager is very supportive and is always available if we need her' and felt listened to with feedback valued.
Programmes
4/10
!
Per 2020 comprehensive inspection: Activities planned by staff including art and crafts session observed, seasonal events, outings to shops and cafes.
Points to consider
Just basic activities like arts and crafts plus outings to shops, no activities coordinator or regular programme to make the job varied beyond routine care.
Per 2020 comprehensive inspection: activities were planned within the home by staff... observed some people participating in an art and crafts session... staff escorted them to... shops and cafes.
Staff numbers are enough with no shortages but no details on stable long-serving team or minimal agency use for easy workloads.
Per 2020 comprehensive inspection: there were enough staff... 'never a shortage of staff here, we are always well staffed'.
Standard training covers essentials like dementia and safe handling but nothing on funded qualifications or career progression.
Per 2020 comprehensive inspection: training in areas such as dementia awareness, safeguarding, moving and handling... supervision and support was provided.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews