Last updated: 9 February 2026
"Supportive management fosters an open culture with low staff turnover and specialist training, although bank staff cover rota gaps."
Safe recruitment; staff trained in safeguarding, confident reporting; medicines safely managed by trained staff
Friendly supportive atmosphere; low staff turnover; staff felt well supported by manager and team
Low staff turnover; sufficient numbers of experienced staff; bank of relief and part-time staff covered rota gaps
Specialist training in psychosis, schizophrenia, mental health; NVQ opportunities; reflective practice with clinical psychologist; supervisions
The registered manager was promoting an open, inclusive and empowering culture; staff said 'Very supportive. You can always knock on (the manager's) door'
Individual activity plans for Zumba, art, cooking, community trips; art group exhibited at Southampton Art Gallery
Staffing is good with low turnover but relies on bank and part-time staff to cover rota gaps
a bank of relief staff and part-time staff covered any planned or unplanned gaps in the rota, which also provided continuity for people receiving support
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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