Last updated: 10 February 2026
"Supportive leadership, happy staff morale and strong safety, but limited activities like arts, crafts and bingo hold it back."
2022: assured on infection prevention/control, PPE use, testing, up to date policies; Per 2020: risks assessed/monitored, incidents recorded/reviewed with learning shared, medicines safely managed.
Per 2020: staff said 'It is a good place to work. Everyone gets on... relaxed and happy atmosphere... staff morale is really good', felt valued and listened to.
Per 2020: 'There were enough staff on duty to meet people's needs... care and support delivered was unrushed'; 2022: measures in place to mitigate COVID-19 related staff pressures.
Per 2020: staff received induction, core training completed, additional training provided as needed, regular supervision to discuss role and performance.
Per 2020 comprehensive inspection: registered manager provided strong supportive leadership, staff said 'management are so supportive' and 'confidence in the management team' but splits time between two homes (20 hours a week at each).
Per 2020: 'People had limited opportunities... activities programme was limited, consisting mainly of art and crafts; quizzes and bingo... activities person had recently left'.
Just basic activities like arts, crafts, quizzes and bingo, and no activities person when inspectors visited, so the role is mostly routine personal care.
People had limited opportunities to follow interests... the activities programme was limited, consisting mainly of art and crafts; quizzes and bingo... the activities person had recently left the service.
Staff numbers are enough for unrushed care but no details on agency use or long team stability to make workloads easy.
There were enough staff on duty to meet people's needs and preferences... the care and support delivered was unrushed.
Only standard training plus some extras and regular supervisions, nothing specialist or funded qualifications for career growth.
Staff received induction training... On-going training was provided regularly to help staff support people effectively... all core training was completed and... additional training... Staff received regular supervision.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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