Working at Barnford View
131 Moat Road, Oldbury, B68 8EF
Operated by EL Marsh Care Home Ltd
4 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel valued and listened to with strong safety from risks and medicines, but limited activities without a coordinator or regular programme."
Safety & Risk
8/10
✓
People were kept safe and secure from risk of harm. Potential risks to people had been assessed and managed appropriately by the provider. People received their medicines safely and as prescribed. The provider demonstrated they assessed and learnt from mistakes.
Staff Culture
8/10
✓
Staff said they were listened to by the registered manager. They felt confident about raising any issues or concerns with the manager at staff meetings or during supervision. The provider had won... The Great British Care Awards, West Midlands Employer of the Year 2018.
Staffing Levels
6/10
✓
We saw there were sufficient numbers of staff to respond to people's needs when required. A person we spoke with told us, 'There's always someone [staff] around if I need them'.
Training & Dev
6/10
✓
Staff had received appropriate training and had the skills they required to meet people's needs. We saw the provider had training plans in place which were reviewed and updated on a regular basis.
Management
7/10
✓
Staff told us they had regular supervision meetings with the manager to support their development. The registered manager told us that along with structured supervision sessions, they operated an open-door policy for informal discussion and guidance when needed.
Programmes
4/10
!
A member of staff told us how they supported a person to participate in their love of music by taking them to a local music studio to take part in 'DJ-ing' sessions. We saw two people watching a film in the lounge, that they had discussed and picked for themselves.
Points to consider
No activities coordinator or regular programme, so the job is mostly routine personal care with occasional support for hobbies like music sessions.
No mention of dedicated activities coordinator, structured programme, pet therapy, or community events beyond individual hobbies.
Staffing is adequate but needs systems to cover absences, no details on low staff turnover or no agency use.
We saw the provider had processes in place to cover staff absences. They also had systems in place to ensure there were enough members of staff on duty.
Only standard training with induction shadowing, no specialist courses or funded qualifications for career growth.
Staff we spoke with told us there was sufficient training provided to meet the needs of the service users, and during the induction period, staff shadowing opportunities were available to enhance their learning.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews