Last updated: 9 February 2026
"Visible approachable manager and good team spirit, but staff unsure about rules on restricting freedom and medication given in food without best interests meeting."
for one person who received their medication in food the best interests process had not been followed.
Staff told us that they felt well supported and that there was a good team spirit.
People were supported by enough regular staff that they were familiar with and knew their needs.
some staff we spoke with were unsure of what the implications of a DoLS was to the way they supported a person.
all staff we spoke with felt the registered manager was a visible, approachable and fair manager.
there was an activities board showing photos of activities and holidays people had participated in.
Staff get standard training and supervisions, but some are unsure about rules on restricting someone's freedom.
some staff we spoke with were unsure of what the implications of a DoLS was to the way they supported a person, and would benefit from some further training.
Medication hidden in food was given without a proper best interests meeting.
for one person who received their medication in food the best interests process had not been followed.
Staffing is enough with regular team members, but no details on low staff turnover or light workloads.
People were supported by enough regular staff that they were familiar with and knew their needs.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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