Working at Barnet Grange Care Home
59 Wood Street, Barnet, EN5 4BS
Operated by Willowbrook Healthcare Limited
100 bedsNursing homes
Workplace Score
3.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 3.4/10
Key Finding
"Good training and supervisions, although inconsistent leadership, staffing shortages and safety shortfalls hold it back."
Safety & Risk
2/10
✕
Some incidents were not always investigated in a full and open manner... a person had triggered their call bell... for 30 minutes.
Staff Culture
4/10
!
Staff in Copperfield felt disconnected to the home. They felt they were treated differently and there was a divide amongst the staff teams.
Staffing Levels
3/10
✕
We concluded staffing levels were not appropriate at these times.
Training & Dev
6/10
✓
They were satisfied with the level of training provided, supervisions, and team meetings.
Management
2/10
✕
There had been inconsistent leadership at the service... despite long periods of inconsistent overall leadership of the service.
Programmes
3/10
✕
They enjoyed the entertainment, and staff tried to make life interesting.
Points to consider
No permanent manager and inconsistent leadership leaves staff without clear direction.
There had been inconsistent leadership at the service... long periods of inconsistent overall leadership of the service.
Not enough staff in busy mornings and evenings leaves shifts feeling stretched.
We concluded staffing levels were not appropriate at these times.
Safety shortfalls like faulty call bells and unaddressed risks make the job riskier.
a person had triggered their call bell to summon staff help for 30 minutes, until staff responded and called an ambulance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews