Working at Barnes Lodge

Risk assessments and medication guidance have gaps like missing seizure plans and wrong pressure mattress settings so care workers must spot dangers themselves.

No care plan or risk assessment was in place to provide guidance to staff what to do in the event of a seizure, how to keep the person safe, or what the signs or triggers might be.

Recruitment checks miss big gaps in staff work histories so you cannot fully trust new team members.

Two out of 4 staff files contained large gaps in employment which had not been identified or explored.

No activities coordinator or regular varied programme so most shifts are just routine personal care with occasional basic tasks like flower arranging.

During the inspection, a number of bouquets of flowers arrived. The flowers were donated regularly by a large supermarket... People were sitting arranging them into vases.