Last updated: 9 February 2026
"Supportive management and a positive team culture with varied activities, although busy evenings on minimum staff stretch workloads."
People received their medicines safely, on time, and as prescribed... Records were complete with no gaps. Although staff knew who to report concerns to internally, some were unsure about external reporting.”
Most staff told us they felt supported by the senior leadership team... Staff told us, “We have regular staff meetings, and our voices are heard. I feel supported by management.”
Staff told us there were enough team members to support people safely... Some staff noted that some evenings could feel busy when working with minimum numbers.
I personally was supported to complete my Level 2 in adult care and am now completing my Lead adult care, Level 3.” Staff had received training in MCA, infection control, and medicines with competency checks.
Most staff told us the registered manager was approachable and easy to talk to. One staff member said, “We have an open-door policy to encourage staff to be open and honest.”
People went swimming, to the cinema, shopping, cafes, disco afternoons, holidays and attending day clubs... farm twice a week, horse riding and shopping.”
Enough staff most days but some evenings feel busy on minimum shifts so workloads can stretch.
Some staff noted that some evenings could feel busy when working with minimum numbers, as tasks such as cleaning, cooking, and supporting people needed to be completed.
Only standard training and some basic qualifications funded, no specialist courses mentioned.
Staff had completed training and competency checks [for medicines]... supported to complete my Level 2 in adult care and am now completing my Lead adult care, Level 3.”
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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