Last updated: 9 February 2026
"Staff feel supported by managers and each other in a happy culture with good safety, although recent hiring leaves staffing stability unclear and activities lack a coordinator."
Staff had received safeguarding adults training. They understood their responsibility to report any concerns both within their organisation and with other agencies. Medicines were safely managed.
Staff were happy in their jobs and wanted to provide the best care they could. Staff felt supported by the management team.
There had been an emphasis on recruitment in recent months and there were enough staff to support people to live the lives they wanted.
Systems to ensure staff had received appropriate training were robust and staff were confident they had the skills and knowledge they needed. Training was arranged in response to requests made by the staff team.
Staff were positive about the support they received from each other and the management team. They told us they were supported informally and formally and that the senior team were always available.
People were supported to fill their time with things they found enjoyable and/or meaningful. They were involved in their local community and spent their time doing things they valued or enjoyed.
Staff numbers are enough after recent hiring efforts, but no details on long-term team stability or agency use.
There had been an emphasis on recruitment in recent months and there were enough staff to support people to live the lives they wanted.
No activities coordinator or specialist programmes, so work involves supporting residents personal interests like shopping and baking rather than structured variety.
People went shopping to buy the ingredients for the meals they had planned with staff. One person told us the staff were good cooks. They preferred to do baking and were supported to do so.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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