Last updated: 10 February 2026
"Staff feel happy and supported with robust safety practices, although occasional staffing shortages and only standard training hold it back."
The provider had robust safeguarding systems in place. Staff understood how to report concerns and medicines were managed safely.
Staff told us, 'I have no issues and I enjoy working here', 'Happy with manager' and staff attended regular meetings to discuss concerns.
There were enough staff available to meet people's support needs. Staff confirmed there were enough staff to support people.
Per 2018 comprehensive inspection: Staff had an induction programme, training and regular supervision.
Staff told us, 'The company is running well', 'I have no issues and I enjoy working here' and 'Happy with manager.'
Per 2018 comprehensive inspection: There was an activities programme in place. People had individual and group programmes including cooking lessons, coffee mornings and life skills.
Staffing is usually enough but staff sometimes cover shortages by helping each other.
Staff told us, 'We support each other if there is a problem with short staffing but usually things are ok.'
Only standard mandatory training and induction with supervision, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Records showed that staff had completed training in health and safety, safeguarding adults, medicine management, basic life support and infection control.
Activities like cooking lessons and games are staff-run with some variety, but no dedicated coordinator or innovative programmes.
Per 2018 comprehensive inspection: The activity programme included cooking lessons, coffee mornings, developing life skills and access to educational activities.
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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