Working at Barford Court
157 Kingsway, Hove, BN3 4GR
Operated by The Royal Masonic Benevolent Institution Care Company
40 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"A positive team culture and excellent activities programmes, but heavy agency staff use and weekend shortages hold it back."
Safety & Risk
8/10
✓
2020 inspection: We were assured the service was following safe infection prevention and control procedures, using PPE effectively, and managing outbreaks; per 2017: medicines managed safely with audits.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: 'It's a great team I really enjoy it here.' Staff felt valued, supported, approachable managers, and good team spirit.
Staffing Levels
4/10
!
Per 2017 comprehensive inspection: difficulties in recruiting care staff, which had resulted in a high use of agency staff, with concerns about weekend cover.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff received training specific to needs including dementia care, with in-house trainer, regular supervision, and opportunities for extra training.
Management
7/10
✓
Per 2017 comprehensive inspection: Staff told us the management and leadership of the service was approachable and very supportive, with an open door policy.
Programmes
9/10
✓
Per 2017 comprehensive inspection: Achieved kite mark from Dementia Care Matters for Butterfly approach, full-time activities coordinator, Open Strings Music, interactive reminiscence package, pet therapy, community partnerships.
Points to consider
Lots of agency staff because hard to recruit permanent care workers, and weekends sometimes short on staff so call bells take longer to answer.
Per 2017 comprehensive inspection: 'difficulties in recruiting care staff, which had resulted in a high use of agency staff'... 'Weekends there are minimal number of staff' and people waited for call bells.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews