Working at Barclay Street
148 Barclay Street, Leicester, LE3 0JB
Operated by Chartwell Care Services Limited
6 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Great training and robust safety systems with inclusive management, but staffing meets basic needs without stability details and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Per 2020 comprehensive inspection: There was a robust system in place for the analysis and review of incidents and accidents. This enabled the provider to ensure lessons were learnt.
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: Staff spoke positively about the day to day management of the service, and how both the registered manager and deputy manager created an inclusive environment. This encouraged the sharing of ideas, and continued development of staff through training and career progression.
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: There were sufficient numbers of staff to meet people's needs and keep them safe.
Training & Dev
8/10
✓
Per 2020 comprehensive inspection: Staff spoke positively of the provider's commitment to training. They spoke of how they were encouraged and supported to undertake additional training, which included gaining vocational qualifications in care, management and leadership.
Management
7/10
✓
Per 2020 comprehensive inspection: Staff spoke positively about the day to day management of the service, and how both the registered manager and deputy manager created an inclusive environment.
Programmes
6/10
✓
Per 2020 comprehensive inspection: People were encouraged and supported to take part in a range of community-based leisure activities, which included trampolining and swimming.
Points to consider
Staff numbers meet basic needs but no details on team stability or agency use.
There were sufficient numbers of staff to meet people's needs and keep them safe.
Activities include community trips and classes but no dedicated coordinator or specialist programmes.
People were encouraged and supported to take part in a range of community-based leisure activities, which included trampolining and swimming.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews