Working at Bannigans

Managers did not act on audit findings about mental capacity paperwork and restrictions for over a year.

The registered manager had failed to act upon these findings and failed to implement the necessary mental capacity assessments and DoLS applications in relation to food and drink restrictions.

Risk plans lack enough detail for staff to manage dangers properly.

people's support records did not provide enough information for staff to understand or reduce the risk.

Managers have to cover care shifts because recruitment is ongoing.

the manager and deputy manager provided care and support whilst recruitment was on-going. This had an impact on the time the managers could provide oversight of the service.