Working at Bankwood Care Home
Duffield Bank, Derby, DE56 4BG
Operated by HC-One Limited
40 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"A strong team with good morale and effective safety practices, although agency use for staffing shortfalls is a drawback."
Safety & Risk
7/10
✓
We were assured the service were following safe infection prevention and control procedures... Staff had received training on how to safeguard people... risk assessments reviewed regularly. Per 2020/2019 reports.
Staff Culture
7/10
✓
Staff told us morale was predominantly good as they had a strong team... Staff felt their work efforts were appreciated by the management team. Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
Records showed that sufficient staff were routinely on duty... contingency plans to cover emergency shortfalls... agency used when staff self-isolating. Per 2019/2020 reports.
Training & Dev
6/10
✓
Staff received an induction and ongoing programme of training. Staff told us the training was good, relevant to their role. Per 2019 comprehensive inspection.
Management
6/10
✓
People and staff told us that the management team was approachable, and the service was well led. Per 2019 comprehensive inspection.
Programmes
6/10
✓
The activity coordinator was supporting people in their rooms if isolating and was assisting activities for small groups... staff provided interactive group and one to one activities. Per 2020/2019 reports.
Points to consider
Staffing is adequate but they use agency workers when staff are off sick or isolating.
There were contingency plans to cover emergency shortfalls, such as sickness. The home had used agency staff when staff were self-isolating.
Only standard training like induction, supervisions and basic role training, no specialist courses or funded qualifications.
Staff received an induction and ongoing programme of training. Staff told us the training was good, relevant to their role.
Activities are basic like crafts, outings and entertainers, no specialist programmes or creative approaches to make the job varied.
The service did not have a dedicated activity co-ordinator. Staff provided interactive group and one to one activities... I like doing crafts... an entertainer came.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews