Working at Bankfield Manor Care Home
Boothtown Road, Halifax, HX3 6HG
Operated by Mrs Safia Bano Hussain
25 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Well-led management with regular supervision and strong safeguarding, but no dedicated activities coordinator and unclear staff retention."
Safety & Risk
7/10
✓
Systems were in place to safeguard people... staff received training... knew what to do if... at risk. Risks effectively managed... Accidents and incidents recorded and analysed... recognised by PHE and CCG on outstanding IPC survey results.
Staff Culture
6/10
✓
There was a positive culture at the service. People were happy with the support their relatives received. Staff received regular training... regular staff meetings and supervision sessions.
Staffing Levels
6/10
✓
Most people and relatives we spoke with raised no concerns about staffing levels... 'there seems to be plenty of staff' and 'yes there is enough of them.' The provider had a system in place to calculate safe staffing levels and rotas reflected that.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff had received the induction, training and support they required... access to regular training... Care Certificate... face to face training in safeguarding, moving and handling and continence care training.
Management
6/10
✓
The service was well-led. People felt able to approach the registered manager... 'The current manager is very good...' There were regular staff meetings and supervision sessions for staff.
Programmes
5/10
!
Per 2018 comprehensive inspection: There was a range of activities... programme of activities was on display... access to... jig-saws, arts and crafts... singers, exercise groups and general entertainers. Observed high level of participation.
Points to consider
No dedicated activities coordinator, so care staff do basic group activities like entertainers and exercises on top of personal care.
Per 2018 comprehensive inspection: the provider did not employ an activities organiser as they felt it was an integral part of care staff's role to meet people's social and recreational needs.
Staffing is enough to cover shifts safely, but no details on good staff retention or very low agency use.
Most people and relatives we spoke with raised no concerns about staffing levels. Comments included... 'there seems to be plenty of staff' and 'I am happy with the staff, yes there is enough of them.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews