Working at Bankfield House Care Home
Bankfield Road, Stockport, SK6 1RQ
Operated by Freshfield Care Limited
30 bedsResidential homes
Workplace Score
2.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 2.9/10
Key Finding
"Staff feel supported with good wellbeing promotion, but short staffing, safety risks, and training gaps hold it back."
Safety & Risk
2/10
✕
We identified a breach of regulations in relation to safe care and treatment and a breach of regulations in relation to safeguarding people from abuse
Staff Culture
6/10
✓
Staff gave positive feedback about the provider and the management team. They told us they felt supported and wellbeing was promoted
Staffing Levels
2/10
✕
several people told us they had to wait too long for assistance once they had used their call bell... 3 care staff on duty at night; however... 10 out of 26 people... required the assistance of 2 staff members. This meant there was a risk
Training & Dev
2/10
✕
Not all staff had completed training on safeguarding... We found that not all staff had completed infection prevention and control (IPC) training
Management
2/10
✕
We assessed all quality statements in the well-led key question and found poor governance and oversight at the service. We found breaches of 5 regulations in total during this inspection
Programmes
2/10
✕
there was no activity co-ordinator at the home and there were not enough staff to plan and provide meaningful activities for people... this was ad hoc
Points to consider
Not enough staff on shifts, especially nights, so residents wait a long time for help and staff get stretched thin.
One person told us they regularly had to wait over one hour for assistance... 3 care staff on duty at night... 10 out of 26 people living at the home required the assistance of 2 staff members
Safety risks from things like unsafe hoists and wheelchairs without brakes or belts that were not fixed right away.
we observed one person was transported through the home in a wheelchair without the use of footplates or a safety belt and was left unattended without the brakes applied... when we returned... these concerns had not been rectified
Gaps in basic training like safeguarding and infection control leave staff without full skills needed.
Not all staff had completed training on safeguarding. However, staff we spoke with were aware... We found that not all staff had completed infection prevention and control (IPC) training
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews