Working at Bankfield Apartments Care Centre
The Annex, Liverpool, L13 0BQ
Operated by Impression Health & Support Apartments Limited
6 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Strong leadership and positive culture where staff feel valued and respected with stable staffing, but unstructured activities and basic training hold it back."
Safety & Risk
8/10
✓
The provider had effective safeguarding systems in place. The provider managed medicines safely. Staff understood their responsibility to raise issues and concerns.
Staff Culture
8/10
✓
There was a positive and open culture which meant people and their relatives had confidence and trust in the service. Staff told us they felt respected and valued.
Staffing Levels
7/10
✓
There were enough staff to meet people's needs. The provider ensured a consistent and stable staff team.
Training & Dev
6/10
✓
Staff commented they received a thorough induction and given time to get to know people. Staff had the right skills and experience to meet people's assessed needs and preferences.
Management
8/10
✓
Managers shaped the culture by leading by example and engaged well with staff, users of the service and other stakeholders. Staff told us they felt respected and valued, and managers were always available.
Programmes
4/10
!
Staff supported people to follow their interests and take part in activities. Some people had their own cars which meant staff could support people to access the community and take part in activities they enjoyed.
Points to consider
No activities coordinator or structured programme, so the role is mostly one-to-one support for basic outings and personal interests instead of varied creative activities.
Staff supported people to follow their interests and take part in activities. Some people had their own cars which meant staff could support people to access the community.
Only standard training like thorough inductions and relevant courses, no specialist qualifications or career development funded.
Staff commented they received a thorough induction and given time to get to know people. Staff received relevant training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews