Last updated: 9 February 2026
"Stable staff team and strong safety practices, but irregular supervisions and lack of post-incident debriefs need improvement."
Staff knew how to report any concerns and all incidents and accidents were recorded and reviewed to ensure actions had been taken to reduce the risk of a re-occurrence. People received their medicines as prescribed.
Staff said they enjoyed working at the service. There was a stable staff team at Bradley House, with a lot of staff having worked there for many years.
There were enough staff to meet people's needs... Staff feedback was that the current staffing levels were okay. They said that when more people had been living at the home, some days had been very busy due to people's complex needs.
Staff supervision meetings had not routinely been held. A plan was in place to make these more regular.
Relatives said communication with the home was good... 'The door is always open, and I feel I could talk to them if I have any concerns.'
We spoke with... activity co-ordinator. Per 2019 comprehensive inspection: full-time activities coordinator... variety of one to one and group activities including singing and dancing, exercises, arts and crafts, games, themed parties and professional entertainers.
Staff get basic training like safeguarding but supervisions are not happening regularly yet.
Staff supervision meetings had not routinely been held. A plan was in place to make these more regular.
Staffing is enough for now but gets very busy on some days with complex needs even though they plan to add more staff when fuller.
Staff feedback was that the current staffing levels were okay. They said that when more people had been living at the home, some days had been very busy due to people's complex needs and some people needing 3 or 4 staff to support them with their personal care.
Staff enjoy the job but do not feel fully supported after tough incidents since there are no debriefs.
Staff enjoyed working at Bradley House, but felt they weren't fully supported following an incident. The management team said they would hold a debrief following incidents in future.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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