Working at Bamford Grange Care Home

Improvements had been made in the management of medicines. However, we found not all documentation in people's medicines file was up to date. We were not always assured people's pain patches were rotated as prescribed. Staff had received up-to-date training about how to protect people from harm and abuse.

Staff told us improvements had been made to the staff team and there was now a more positive culture within the home. Staff told us meetings, such as team huddles, walkarounds and staff meetings had not been consistent or had fallen off altogether.

Suitable numbers of staff were on duty day and night to support people. The management team told us they had made improvements to the number of permanent staff and had reduced the use of agency staff. Staff told us they felt staffing had improved now they were using less agency staff.

Staff received a programme of induction, training and group supervision sessions. Staff told us training was good and they were encouraged to undergo extra training and develop their role. We found that not all supervisions and appraisals for staff were up to date due to the absence of the home manager.

Three activity co-ordinators were now in post and the management team told us of their wellbeing programmes of activities to address people's mind, body and soul. They had introduced a weekly magazine and a 'what's on' guide and let everyone know what activities they could partake in. People, their visitors and staff all told us they welcomed the introduction of activities.