Last updated: 9 February 2026
"Robust safety, engaged leadership and open culture, although some nights feel short staffed."
2020: 'We were assured the service were following safe infection prevention and control procedures'; Per 2019: robust safeguarding, safe medicines, incidents monitored
Per 2019 comprehensive inspection: 'The service had an open and supportive culture'; staff felt 'listened-to' in supervisions
Per 2019 comprehensive inspection: 'There were enough staff on duty to meet people's needs'; some felt shortage at night but responded promptly
Per 2019 comprehensive inspection: 'Staff received the training and support they needed... Staff received regular supervisions'
Per 2019 comprehensive inspection: registered manager fully engaged, positive feedback like 'I have so much confidence in [manager], as I know she will listen and help if she can'
Per 2019 comprehensive inspection: activities coordinator, coach trips with other home, seasonal newsletter, 'Daily Chat', sensory bathroom
Staff numbers are enough but some nights feel short staffed so shifts can be busy.
Although some people felt that there was a shortage of staff during the night, everyone thought staff responded to nurse-call buzzers as soon as possible
Only standard training like induction and supervisions, no specialist courses or funded qualifications.
Staff received induction, training, observations and ongoing supervision to support them in their different roles
Varied activities with a coordinator like trips and newsletters, but no standout specialist programmes.
Bamford Close provided a seasonal newsletter... internal newspaper called 'Daily Chat'... using a transport company to provide a 41-seater coach... for trips
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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