Last updated: 10 February 2026
"Strong leadership, stable experienced staff and a caring culture, although routine activities without a dedicated coordinator and only basic training hold it back."
Robust individual risk assessments, safeguarding training, safe recruitment with DBS checks, medicines managed safely with competency checks.
Staff demonstrated caring approach, commitment to residents' progress and quality of life; person-centred empowering culture with positive relationships.
Most staff worked with residents for several years; sufficient staff including 1:1 support for community access, no agency or vacancy concerns mentioned.
Staff training up to date on first aid, fire safety, safeguarding, challenging behaviour, medication; induction aligned to Care Certificate, regular refreshers.
Registered manager visible presence, works directly with people much of time, supported by deputy; regular supervisions, appraisals, audits and staff meetings.
People led activities including community outings, shopping, college, makeup, holidays, pony trekking; individual activities planner reviewed.
No dedicated activities coordinator or specialist programmes, so the role is mostly routine care plus supporting personal outings and interests.
Activities formed an important part of people's lives and were led by people... staff took people out into the community... individual activities planner.
Only standard mandatory training like safeguarding and medication, no funded qualifications or career development paths.
All staff had attended training in subjects such as first aid, fire safety, food safety, safeguarding people, challenging behaviour and medication... induction aligned to Care Certificate.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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