Working at Balmore Country House
245-7 Loughborough Road, Nottingham, NG11 6NY
Operated by Ruddington Homes Limited
76 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Managers support staff well with high morale and good training, but incomplete staff files and basic activities need improvement."
Safety & Risk
7/10
✓
Staff understood safeguarding, confident in reporting and whistleblowing; incidents quickly investigated, referred and actions followed; duty of candour understood (2024).
Staff Culture
8/10
✓
Staff morale was high, enjoyed jobs, felt valued and well supported; significant improvement with management and staff working as a team (2024).
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: 'People were supported by enough staff to meet their care needs... supported by staff in an unrushed way, call bells answered quickly'.
Training & Dev
7/10
✓
‘Dementia Champions’ introduced to develop knowledge and share with staff; nurses attended NHS training with updates relayed; activities coordinator specialised dementia training (2024).
Management
7/10
✓
Staff felt well supported and encouraged to always do their best; 'Our managers and seniors show genuine gratitude... regular and personalized feedback. They recognise hard work' (2024).
Programmes
6/10
✓
Dedicated activities coordinator with specialised training; local Dementia Group every two weeks; staff-led cultural music and dance sessions (2024).
Points to consider
Staffing levels meet needs without rushing, but some staff files missed full job history details.
employee's full employment histories had not always been recorded.
Activities include a coordinator, community group and cultural events, but no specialist programmes or innovative approaches.
activities coordinator had attended specialised training designed to give the skills to plan activities... local ‘Dementia Group’... music and dance specific to their cultures.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews