Last updated: 10 February 2026
"A happy supportive team with enough staff and regular training, but no registered manager and poor recording of activities and medicine outcomes."
Medicines received as prescribed... but when PRN medicines administered related records were not fully completed regarding the outcome.
'No negativity here, we are a happy team'... 'The manager is approachable, and I feel supported by them and the whole team.'
There were enough staff to meet people's individual needs and maintain their safety. Staffing levels were increased when people's needs changed.
Staff completed training to ensure they could meet people's specific needs. Staff received regular supervisions and appraisals.
The service had a Manager who was in the process of registering with us and awaiting their registration certificates.
People followed their interests... dominoes... BBQ... garden party, but choices offered were not always recorded or in a person-centred way and were at times task orientated.
No permanent manager yet, still in the process of registering.
The service had a Manager who was in the process of registering with us and awaiting their registration certificates.
Basic activities like games and BBQs but no structured programme and poor recording of choices.
People followed their interests and took part in activities... choices offered were not always recorded or in a person-centred way and were at times task orientated.
Not fully recording outcomes after giving as-needed medicines.
When 'as and when required' (PRN) medicines were administered related records were not fully completed regarding the outcome.
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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