Last updated: 9 February 2026
"Strong infection control, supportive management with staff feedback and counselling, although activities are limited to basic events like car park concerts."
We were assured the service were following safe infection prevention and control procedures to keep people safe.
Audits were alternated and shared amongst the staff within the service. The aim was for staff to pick up on any areas missed by their colleagues, to share ideas and to grow as a team.
The registered manager had carried out surveys for all staff and people to gather feedback on how the service had supported them and if they could improve... The service acted on feedback about staffs' mental well-being and staff were provided with access to counselling.
Activities had been altered to make them safer, such as a concert in the carpark and a summer fayre.
Just basic events like a car park concert and summer fair mentioned, no activities coordinator or regular varied programme so days are mostly routine personal care.
Activities had been altered to make them safer, such as a concert in the carpark and a summer fayre.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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