Working at Bagshot Gardens Care Home
14-16 London Road, Bagshot, GU19 5HN
Operated by Willow Tower Opco 1 Limited
99 bedsNursing homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Staff feel supported by strong management, training and inclusive culture, but staff turnover and agency use hold it back."
Safety & Risk
8/10
✓
Falls prevention framework reduced falls dramatically... medicines errors reduced from 11 in 2021 to two in first six months of 2022... detailed risk assessments.
Staff Culture
8/10
✓
People and staff felt included... inclusive culture... 'Purple Heart' award scheme... staff feel valued.
Staffing Levels
6/10
✓
People told us that there were enough staff to meet their needs... rotas in line with dependency model.
Training & Dev
8/10
✓
Partnership with University of Winchester and Surrey for placements... specialist practice assessor training for nurses.
Management
8/10
✓
Registered manager had good oversight... open-door policy... staff feel involved and listened to by management.
Programmes
7/10
✓
Activities team provided wide programme 7 days a week... 'wish tree' for trips... local college project and cognitive stimulation groups.
Points to consider
Staff numbers match needs but nothing about low staff turnover or no agency use to keep workloads easygoing.
People told us that there were enough staff to meet their needs... rotas in line with the registered manager's dependency model.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews