Working at Bagshot Gardens Care Home
14-16 London Road, Bagshot, GU19 5HN
Operated by Willowbrook Healthcare Limited
99 bedsNursing homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Strong training with university partnerships, inclusive culture where staff feel valued, and engaging activities programmes, although staffing is adequate without strong retention."
Safety & Risk
8/10
✓
The deputy manager had introduced a falls prevention framework... falls had dramatically reduced... responded to medicines errors by designing specific training... errors had reduced from 11 in 2021 to only two
Staff Culture
8/10
✓
Staff took part in staff meetings... One staff member said, 'I definitely feel involved with decisions and listened to by the management.'... 'Purple Heart' award scheme
Staffing Levels
6/10
✓
People told us that there were enough staff to meet their needs... We reviewed rotas that were in line with the registered manager's dependency model
Training & Dev
8/10
✓
The staff were working in partnership with the University of Winchester and Surrey to provide placements... permanent nurses had undergone specialist practice assessor training
Management
7/10
✓
The registered manager had good oversight of the home and the staffing team. People and staff felt included in the decisions made at the home and there was an inclusive culture... registered manager said, 'I operate an open-door policy'
Programmes
8/10
✓
There was an activities team which provided a wide programme... 'wish tree'... project has been introduced including a local college... reminiscence co-ordinator created a dementia awareness seminar
Points to consider
Staffing is adequate but nothing special, with no details on low agency use or staff sticking around long-term.
People told us that there were enough staff to meet their needs... rotas that were in line with the registered manager's dependency model
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews