Last updated: 10 February 2026
"Approachability of management and positive staff culture stand out, but rushed staffing and irregular supervisions are drawbacks."
Risks to people's safety... were assessed... Staff demonstrated a good understanding... Accident and incidents were logged and analysed.
Staff were positive about working at the service... 'I feel totally supported by them and enjoy coming to work'
Relatives told us there were enough staff available... 'I think there are enough staff, but I feel sometimes staff are pressed and rushing around'
Staff had received mandatory and specialist training... Not all staff had received regular formal supervision.
Staff told us, '[Name of registered manager] is a great boss, very approachable and nothing is too much trouble.'
The service had a dedicated wellbeing lead to facilitate social interaction and activities... staff were observed to accompany people on a walk... and to complete other 1 to 1 activities.
Enough staff to meet needs but sometimes they feel pressed and rushing around.
'I think there are enough staff, but I feel sometimes staff are pressed and rushing around'
Some activities like walks and garden time with a wellbeing lead, but nothing specialist or innovative.
The service had a dedicated wellbeing lead to facilitate social interaction and activities... staff were observed to accompany people on a walk, to enable people to access the garden
Good training including specialist but not all staff get regular one-on-one supervisions.
Not all staff had received regular formal supervision. However... this would improve in due course.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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