Last updated: 9 February 2026
"People kept safe from harm by staff who know them well, visible leadership and proud team, but basic activities and standard training."
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. Risk assessments were comprehensive.
Staff shared the provider's vision and were motivated by and proud of the service. One staff member said, 'Everyone really cares. We want the best for people.'
There were enough staff to support people safely. Staffing levels changed as necessary depending on individual needs. This meant people had the support they needed.
Per 2017 comprehensive inspection: All staff received core training which included first aid, infection control, fire safety, food hygiene, epilepsy awareness, equality and diversity, administration of medicines, autism awareness and safeguarding vulnerable adults.
The registered manager was visible, well known and approachable. They led by example and worked with staff to support people.
Per 2017 comprehensive inspection: People participated in a variety of activities including visits to local pubs, shopping trips and many other individual activities.
Only basic outings and shopping trips for activities, no dedicated coordinator or specialist programmes to make the role more varied.
Per 2017 comprehensive inspection: People participated in a variety of activities including visits to local pubs, shopping trips and many other individual activities.
Staffing is adequate with a core team but nothing special like exceptional stability or proof of low agency use.
There were enough staff to support people safely. Staffing levels changed as necessary depending on individual needs.
Only standard core training and induction, no specialist courses or funded qualifications mentioned.
Per 2017 comprehensive inspection: All staff received core training which included first aid, infection control, fire safety, food hygiene, epilepsy awareness, equality and diversity, administration of medicines, autism awareness and safeguarding vulnerable adults.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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