Last updated: 10 February 2026
"Staff feel supported by managers and enjoy a positive team culture with good safety practices, but heavy reliance on agency staff and basic training hold it back."
Detailed and up to date policies and risk assessments were in place to reduce the risk of infection to people living at the home; staff were observed wearing PPE appropriately.
Per 2018 comprehensive inspection: Staff told us they were beginning to work better as a team and help each other out, staff felt supported and were happy working at the home.
Per 2018 comprehensive inspection: there was a strong reliance on agency staff to cover staff vacancies on some shifts.
Per 2018 comprehensive inspection: A staff training matrix showed staff completed essential training on an ongoing basis
Per 2018 comprehensive inspection: Staff felt supported by the registered manager and deputy manager, and were happy working at the home.
Per 2018 comprehensive inspection: activity planner such as 'pat a pet', knitting, card games, exercise, St George's Day lunch, trivia quiz, Zoolab with exotic animals.
Enough staff to get by but they rely a lot on agency workers to cover gaps on some shifts.
there was a strong reliance on agency staff to cover staff vacancies on some shifts.
Only the usual required training to keep basic skills up to date, nothing extra like specialist courses.
staff completed essential training on an ongoing basis to ensure they had the knowledge and skills to care for people safely and appropriately.
AI Generated
Last inspected: August 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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