Working at Azalea House
69-71 Winifred Road, Bedford, MK40 4EP
Operated by Pathways Care Group Limited
8 bedsResidential homes
Workplace Score
8.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.6/10
Key Finding
"Passionate leadership, stable staffing without agency use and a proud family-like culture, but no dedicated activities coordinator or structured group programmes."
Safety & Risk
9/10
✓
People protected from avoidable harm with openness, transparency and learning... Staff proactive at improving safety... supported positive risks like collecting own medication, managing finances, with daily risk assessing
Staff Culture
9/10
✓
A positive culture was demonstrated by the attitudes of staff and management... Staff were proud... One staff member: ‘I love this place. I enjoy coming to work every day. We are like family.’ Open speak up culture
Staffing Levels
9/10
✓
There were sufficient qualified, skilled and experienced staff... ‘We don’t use agency and staff cover shifts... In 7 years, we have never had to use agency staff.’ Staff expressed satisfaction regarding staffing levels
Training & Dev
8/10
✓
Staff training records confirmed that all staff had completed safeguarding training... MCA training... induction and refresher training on Mental Health... provider organise training and workshops... regular supervision and appraisal
Management
9/10
✓
very strong and passionate leadership which put people first and staff were proud to work for the service and felt valued for their work. Staff said the registered manager was an exceptionally kind, caring and compassionate person with written praise like 'You are the best manager'
Programmes
6/10
✓
People supported to voluntary employment, prepare meals, vote, join staff training, garden vegetables, pet rabbits, artwork, faith practice, fitness matching, but no dedicated coordinator or named programmes mentioned
Points to consider
No activities coordinator or structured group programmes, so the role focuses more on one-to-one support for individual choices than varied group activities.
No mention of dedicated activities coordinator or formal structured programmes; examples limited to individual supports like voluntary jobs, gardening, pets
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews