Working at Azalea Court
58-62 Abbey Road, Enfield, EN1 2QN
Operated by Twinglobe Care Limited
83 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Visible approachable manager, strong training and low staff turnover, but call bells not always answered promptly and only basic activities."
Safety & Risk
7/10
✓
Risks to people's health and safety were assessed and acted on... Risk assessments contained sufficient detail, were regularly reviewed and showed good oversight of individual risks.
Staff Culture
7/10
✓
Staff told us the management style was 'strict but fair' and they felt well supported... There was a very good support system for staff which in turn led to a consistent well trained staff team with little staff turnover.
Staffing Levels
6/10
✓
We were assured there were enough staff to provide safe staffing levels... People and their relatives gave mixed feedback about whether there were enough staff and whether they responded promptly to call bells, but we found no evidence of any staffing concerns.
Training & Dev
8/10
✓
Staff working in Willows unit were trained in managing the needs of people who had tracheostomies and assessed for their competence... Many staff in the home were trained dementia interpreters. The provider sponsored some staff from other countries and was working with a local university to train staff as nursing assistants.
Management
8/10
✓
The registered manager acted as a role model to staff by working alongside them regularly. Staff and relatives said that the registered manager was always visible and approachable in the home.
Programmes
6/10
✓
The service promoted the celebration of festivals and activities such as quizzes, crafts, Bingo and parties. People were positive about the entertainment offered in the home. They particularly enjoyed the visiting animals which several people told us about.
Points to consider
Staffing levels are enough to keep things safe but relatives say call bells are not always answered quickly enough.
People and their relatives gave mixed feedback about whether there were enough staff and whether they responded promptly to call bells, but we found no evidence of any staffing concerns.
Only basic group activities like quizzes, bingo, crafts and animal visits, no specialist programmes or coordinator to make the role more varied.
The service promoted the celebration of festivals and activities such as quizzes, crafts, Bingo and parties. People were positive about the entertainment offered in the home. They particularly enjoyed the visiting animals.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews