Last updated: 10 February 2026
"Supportive approachable managers and strong safety systems create a positive environment, but unclear staff retention and basic training hold it back."
Systems and processes were in place to protect people from abuse... Risks to people's individual safety had been assessed. Risk assessments were in place... People's medicines were safely managed... Learning from any incidents or events was shared with staff.
One [staff] told us, 'We have regular supervision and the manager is supportive.' Staff told us the registered manager was approachable. They said the registered manager was open and they felt involved in the running of the home.
There were enough staff to support people safely. Staff said there were sufficient numbers of staff to meet people's needs and we observed this to be the case on the day of our visit. Rotas showed that staffing was consistent.
Staff had access to regular updates on topics such as first aid and moving and handling to ensure their skills were up to date. All new staff went through an induction period, which included shadowing more experienced staff... The system for staff supervision and support was consistently applied.
Staff felt well supported and said the registered manager and deputy manager were open and approachable. They said the registered manager was approachable. They said the registered manager was open and they felt involved in the running of the home.
People had access to hobbies and activities on a regular basis... attended the gym regularly, went swimming and attended sports sessions... involved with organisations in the community for example, a local dog rehoming centre and a local charity shop where people volunteered.
Staff numbers are enough for safe care with steady rotas, but no word on staff sticking around long-term or very little agency use.
There were enough staff to support people safely. Staff said there were sufficient numbers of staff to meet people's needs and we observed this to be the case on the day of our visit. Rotas showed that staffing was consistent.
Training includes basics like first aid updates and induction, but no specialist courses or paid qualifications for career growth.
Staff had access to regular updates on topics such as first aid and moving and handling to ensure their skills were up to date. All new staff went through an induction period.
Varied activities like gym, swimming, volunteering and concerts happen regularly, but no activities coordinator or special named programmes.
People had access to hobbies and activities on a regular basis. On the day of inspection people were practicing songs for a concert... went swimming... involved with organisations in the community for example, a local dog rehoming centre and a local charity shop.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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