Last updated: 10 February 2026
"Strong leadership, proud and confident staff with good safety practices, although staffing relies on contingency plans and training is standard."
Our observations during the inspection confirmed staff were adhering to PPE and social distancing guidance.
Per 2020 comprehensive inspection: Staff were very proud to work for the service. They undertook their roles with ease and confidence and demonstrated effective skills in communication.
Per 2020 comprehensive inspection: Staffing levels were consistently maintained. Contingency plans were in place to cover staff absence at short notice.
Per 2020 comprehensive inspection: The provider had an ongoing training plan and staff were required to attend, so that they were up to date with current practice.
Per 2020 comprehensive inspection: The registered manager provided strong leadership and constantly considered how they could enhance the service. There was excellent team work within the service.
Per 2020 comprehensive inspection: Regular activities included, singers, gardening, motivation classes, a book club and sewing club.
Staffing is adequate and consistent but they use contingency plans to cover absences, so workloads might feel stretched at times.
Per 2020 comprehensive inspection: Contingency plans were in place to cover staff absence at short notice.
Only standard training and supervisions with no specialist courses or funded qualifications mentioned.
Per 2020 comprehensive inspection: Staff felt supported by the management team and received regular supervision meetings to develop their practice.
Varied activities like gardening and book club make the role more interesting but no specialist programmes or innovations.
Per 2020 comprehensive inspection: The service provided an incredible range of social activities for people that were tailored to their own preferences and interests.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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