Working at Aylesham Court Care Home
195 Hinckley Road, Leicester, LE3 3PH
Operated by Bupa Care Homes (BNH) Limited
60 bedsNursing homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.9/10
Key Finding
"Exceptional leadership and a proud, motivated team, but occasional call bell delays and medicines hygiene lapses need attention."
Safety & Risk
7/10
✓
Per 2022: clean premises, effective PPE, testing, vaccination compliance, outbreak management; per 2019: good safeguarding and risks but nurse hygiene lapse in medicines observed and addressed.
Staff Culture
9/10
✓
Per 2019 comprehensive inspection: staff 'extremely motivated and proud', called it 'the best home', felt fully supported, strong team spirit and openness to speak up.
Staffing Levels
7/10
✓
Per 2022: well-being initiatives including flexible rotas helped retain staff amid COVID pressures; per 2019: enough staff overall, agency used quickly if sick, manageable workloads.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: induction, relevant training with updates like thickeners and end-of-life from hospice, yearly appraisals and supervision, nurse revalidation support.
Management
9/10
✓
Per 2019 comprehensive inspection: registered manager approachable and caring, staff felt '100% supported' with open communication, drove innovations like hydration stations and topic of the month.
Programmes
8/10
✓
Per 2019 comprehensive inspection: activities coordinator led choir, line dancing, pampering, quizzes, trips, innovative Skype wedding attendance, cultural foods.
Points to consider
Staffing is good but agency covers sick days and call bells sometimes take 10 to 15 minutes because staff are busy with other tasks.
If someone is sick they get someone in as quickly as possible... they have come in and turned off the bell and said they will be back in a minute. Then they don't come back or it's 10 or 15 minutes later."
A nurse skipped hand washing and gloves when handling medicines, risking infection spread.
they did not wash their hands before the medicine round commenced and they touched people's medicines without the use of gloves.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews