Last updated: 10 February 2026
"Staff feel valued with good morale and strong management support, but basic activities without a coordinator and standard training hold it back."
Staff confident concerns taken seriously and knew how to report; risk assessments reviewed regularly, medicines administered safely.
Staff told us morale was good and they enjoyed working there; 'I'm well supported and feel very valued by my team, we bounce off of each-other'.
There were enough staff on site to ensure people's needs were promptly met; people said staff check regularly.
Staff were provided with induction training including shadowing experienced staff, and ongoing refresher training.
Staff felt well supervised and supported by the management team; one person said the manager is 'always available... open and approachable'.
Various activities and events such as archery, mad hatters tea party, jubilee party, Halloween party, and garden outings.
Just basic events like themed parties, archery, and garden time, no activities coordinator or special programmes, so mostly routine personal care.
various activities and events had taken place for people to join in with, such as archery, a mad hatters tea party, a jubilee party, and a Halloween party.
Only standard induction, shadowing, and refresher training, no specialist courses or funded qualifications.
Staff told us they were provided with induction training, which included time spent with more experienced staff... Ongoing refresher training was provided to staff.
Enough staff to meet needs promptly, but no word on stable team or low agency use.
There were enough staff on site to ensure people's needs were promptly met... observed people had their needs promptly met by staff.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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