Working at Avondale Rest Home
38 Avondale Drive, Leigh On Sea, SS9 4HN
Operated by Avondale Care Home Limited
19 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Staff enjoy a family-like culture with an approachable manager, but low staffing levels, poor activities programmes and training gaps hold it back."
Safety & Risk
6/10
✓
Suitable arrangements were in place to protect people from abuse... staff understood how to raise concerns... but improvements required for risks relating to specific healthcare conditions and medicines management.
Staff Culture
7/10
✓
Staff were mostly positive about working at the service. Comments included, 'It's like one big family, home from home' and 'I love the residents, and enjoy working here'.
Staffing Levels
5/10
!
Relatives comments relating to staffing levels were variable... 'I get the feeling there maybe not enough staff at all times, feels light at times' and 'Staffing levels seem a bit low at times although improved lately.'
Training & Dev
4/10
!
Most staff had completed infection prevention and control training... However, the service's cleaner had not completed the above and other mandatory training as required by the provider.
Management
6/10
✓
Staff told us the manager was approachable and available for advice and support. The manager understood the importance of their role and was receptive to findings.
Programmes
3/10
✕
Per 2019 comprehensive inspection: Activity provision was not always at a level which met the individual and specific needs of some people... enjoyed a game of bingo, others were unable to take part.
Points to consider
No proper activities programme or coordinator, just basic games like bingo that don't suit people with advanced dementia.
Per 2019 comprehensive inspection: Activity provision was not always at a level, which met the individual and specific needs of some people using the service. Whilst some people thoroughly enjoyed a game of bingo, others were unable to take part due to cognitive and/or sensory loss.
Some staff missed mandatory training like infection control, even though most had it.
Most staff had completed infection, prevention and control training... However, the service's cleaner had not completed the above and other mandatory training as required by the provider.
Relatives feel there are not always enough staff and levels seem low at times.
Relatives comments relating to staffing levels were variable. Comments included, 'I get the feeling there maybe not enough staff at all times, feels light at times' and, 'Staffing levels seem a bit low at times although I think they have improved lately.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews