Working at Avondale Residential Care Home
45 Norton Road, Stourbridge, DY8 2AH
Operated by Stoneleigh Care Homes Limited
15 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported and valued by management with consistent teams and strong safeguarding, but basic activities like bingo and games limit engagement."
Safety & Risk
7/10
✓
People were protected from potential abuse and avoidable harm by staff that had regular safeguarding training and knew about the different types of abuse.
Staff Culture
7/10
✓
Staff spoke positively about working for the provider. They felt well supported and that they could talk to management at any time, feeling confident any concerns would be acted on promptly. They felt valued and happy in their role.
Staffing Levels
6/10
✓
There were sufficient numbers of staff to meet people's needs. The provider ensured people had a consistent staff team.
Training & Dev
6/10
✓
The provider had a good system to monitor all staff and had regular refresher training to keep them up to date with best practice. Training methods included online, face to face and competency assessments.
Management
7/10
✓
Staff spoke positively about working for the provider. They felt well supported and that they could talk to management at any time, feeling confident any concerns would be acted on promptly.
Programmes
4/10
!
People had the opportunity to participate in games, bingo and singing. An activities board displayed the planned activities for the week.
Points to consider
Only basic activities like bingo, games and singing, no dedicated coordinator or specialist programmes, so the role is mostly routine personal care.
People had the opportunity to participate in games, bingo and singing. An activities board displayed the planned activities for the week.
Only standard training like refreshers and the Care Certificate, no specialist courses or funded qualifications.
New staff had completed a comprehensive induction... The Care Certificate. This covered all the areas considered mandatory for care staff.
Staffing is adequate but nothing special, no details on low staff turnover or minimal agency use.
There were sufficient numbers of staff to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews