Last updated: 9 February 2026
"Strong leadership, excellent training and a rewarding culture, but COVID caused staffing pressures with no details on agency use or staff retention."
2022: Assured provider preventing infections, using PPE effectively, staff vaccinated. Per 2019: 'Risks assessed... positive risks... incidents reviewed... medication errors addressed with no further issues.'
Per 2019 comprehensive inspection: Staff said 'I love my job, it is so rewarding'; 'Avondale as an employer are committed... culture of equality and support for staff.'
2022 targeted inspection: 'The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.' Per 2019: 'Enough suitably qualified and trained staff were deployed to meet people's needs and keep them safe.'
Per 2019 comprehensive inspection: 'Staff spoke extremely highly of the training and support they received. The internal 'educator' was passionate about their role... various methods of training... accredited tutor.'
Per 2019 comprehensive inspection: 'The leadership of the service demonstrated a high level of experience and capability to deliver excellent care; they were extremely knowledgeable and inspired confidence and passion in the staff team.'
Per 2019 comprehensive inspection: 'Purpose-built rehabilitation unit... staff supported people to access a range of activities... community groups... nationally recognised programme... end-of-life care.'
Staff numbers are enough to cover needs but COVID caused staff pressures that needed special fixes, and no details on agency use or staff staying long-term.
2022 targeted inspection: 'The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.' Per 2019: 'Enough suitably qualified and trained staff were deployed to meet people's needs.'
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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