Working at Avondale Lodge Care Home
Hyth Road, Southampton, SO40 4WT
Operated by Mr & Mrs W Osman
14 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Good staff retention, approachable management and strong safety practices, although training lacks regular supervision and activities have no dedicated coordinator."
Safety & Risk
8/10
✓
2021 IPC inspection: assured on preventing infections, effective PPE use, testing, social distancing and outbreak management; per 2020: good safeguarding, risk assessments and medicines processes.
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: positive culture promoting good care, staff shared service values and felt involved with one-to-one time from manager.
Staffing Levels
7/10
✓
Per 2020 comprehensive inspection: enough staff to support safely, low staff turnover, staff able to spend time with people in calm professional manner.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: wide-ranging training programme with specific topics like pressure area care and anxiety awareness, all staff had at least level two qualification.
Management
7/10
✓
Per 2020 comprehensive inspection: registered manager available daily and approachable, promoted values by leading by example, staff felt involved through one-to-one time.
Programmes
6/10
✓
Per 2020 comprehensive inspection: variety of activities including boat trips, pantomime, singing, baking, arts and crafts, plus community links with scouts and nursery.
Points to consider
Only standard training programme with some specialist topics, no regular supervision or funded qualifications for career development.
There was a wide-ranging training programme for staff which included training in specific topics, such as pressure area care, and awareness of anxiety and depression. Training delivery was computer-based... All staff had at least a level two qualification.
No dedicated activities coordinator or specialist programmes, just basic group activities, crafts and occasional outings.
The service supported people to take part in a variety of activities both inside the home and in the community. These included a boat trip, a party in the local village hall, picking pumpkins... singing, baking, arts and crafts... links with local community groups, including scouts and a nursery school.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews