Working at Avondale Care Home
Gatehouse Road, Aylesbury, HP19 8EH
Operated by Porthaven Care Homes LLP
90 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Excellent training and activities with supportive management, but serious medication errors like missed Parkinson's doses hold it back."
Safety & Risk
3/10
✕
Medicines were not managed in line with best practice... one person had not received their Parkinson's medicine over one weekend... delays of 37, 56, 60 and 44 minutes... breach of Regulation 12
Staff Culture
6/10
✓
Staff told us they enjoyed working at the service and were very well supported... Staff were positive about working at the service and told us they worked well as a team
Staffing Levels
6/10
✓
People told us 'staff numbers are never a problem here, I think the numbers are right. Some staff changes have happened recently... but they do get busy sometimes'
Training & Dev
8/10
✓
Staff received mandatory and specific training... The service developed career pathways for care staff. For example, assistant practitioner courses... Staff we spoke with told us they were supported in their role and had regular supervisions
Management
7/10
✓
The registered manager, and the deputy manager, were well known to people and their families and were mentioned positively... relatives said '[Registered manager] is number one and he knows everybody by name' and 'The management team are always available and supportive'
Programmes
8/10
✓
There were three wellness members of staff... activities were extensive with use of transport three days each week. Animal therapy and outside entertainers were regular... Talk Back charity partnership for inclusive activities
Points to consider
Serious medication errors, like people missing Parkinson's doses over a weekend and getting others up to an hour late.
one person had not received their Parkinson's medicine over one weekend due to lack of stock. They missed eight doses in total. Another person did not receive their time specific medicine... timing was delayed by 37 minutes, 56 minutes, 60 minutes and 44 minutes.
Staff numbers are adequate but they get busy sometimes and there have been recent staff changes.
staff numbers are never a problem here... Some staff changes have happened recently... but they do get busy sometimes and very occasionally they have a little time to come and chat.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews