Last updated: 9 February 2026
"Supportive visible leadership and safe medicines management, but no dedicated activities person and staff vacancies stretch the team."
Medicines were safely managed... Staff were trained in medicines administration annually and completed an online training course and were tested... All accidents and incidents were reviewed and learning shared with team members.
Whole team meetings and senior staff meetings were also held regularly. Staff felt listened to when they attended... Staff seem to get on well with each other.
There were sufficient staff deployed to meet the needs of people living at Avon Park Residential Home... There were staff vacancies at the service... cover for shifts was currently provided by members of the staff team taking on additional hours.
Staff completed online and face to face training sessions in a wide range of areas. Supervision took place regularly and was supportive... The provider supported staff development including diploma course access.
The registered manager and nominated individual were well-liked and visible throughout the service. They had an open-door policy and regularly asked for feedback from people and relatives.
When we inspected there was no activities officer, they were on long-term leave... Some activities were planned... We saw numerous planned sessions for the Jubilee, and we saw people enjoying baking... a singing session.
No dedicated activities person right now as they are on long leave so care staff cover it and activities are more basic like bingo and baking.
A significant gap in staffing was the activities officer being off on extended leave. The registered manager had tried to recruit to the post but was currently using care staff to fill the role.
Staff vacancies mean the team covers extra hours and the activities role too which might stretch them.
There were staff vacancies at the service, the registered manager told us they were recruiting on an ongoing basis... cover for shifts was currently provided by members of the staff team taking on additional hours.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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