Last updated: 9 February 2026
"Staff feel valued in a strong culture with excellent safety, but staffing lacks a stable team and training is basic."
2021: assured on preventing infections, effective PPE use, outbreak zoning plan, testing; Per 2019: medicines managed safely with double checks, risks assessed, safeguarding training completed.
Per 2019 comprehensive inspection: staff felt valued by management, open door policy, emotional support provided, teamwork praised and staff enjoyed working there.
Per 2019 comprehensive inspection: staffing rotas confirmed there were enough staff on duty; relatives felt sufficient staff and staff had time to sit and chat with people.
Per 2019 comprehensive inspection: staff received regular supervisions, annual appraisals, Care Certificate for new staff, training in topics like dementia care and safeguarding.
Per 2019 comprehensive inspection: registered manager worked on the floor and was accessible to people, relatives and staff; open door culture with staff feeling valued and supported.
Per 2019 comprehensive inspection: activities co-ordinator organised 1:1 sessions, community outings, church trips, nursery school visits, intergenerational interactions and pets lived at the home.
Staffing is adequate to meet needs but no mention of minimal agency use or a stable long-serving team.
Per 2019 comprehensive inspection: 'Staffing rotas confirmed there were enough staff on duty to support people and keep them safe.'
Training covers standard topics and includes supervisions but no funded specialist qualifications or career development paths.
Per 2019 comprehensive inspection: 'Staff completed training in a range of topics such as safeguarding, dementia care... New staff... studied for the Care Certificate.'
Varied activities with a coordinator but no specialist therapeutic programmes or innovative approaches.
Per 2019 comprehensive inspection: 'The activities co-ordinator organised a range of events... trips to church, 1:1 activities... nursery children had come to visit.'
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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