Last updated: 9 February 2026
"Staff feel supported by strong management and culture with effective safety systems, but basic training and staff retention concerns hold it back."
Effective systems and processes were in place to report, record and investigate any potential abuse... lessons were learned when things went wrong.
The staff we spoke with felt supported by the registered manager and were able to raise issues.
There were enough staff on duty to meet people's individual needs and maintain their safety.
Staff told us and records confirmed they received a comprehensive induction before they began working with people which included... the Care Certificate.
People and staff spoke highly of the management team and told us they felt supported.
Staff numbers are sufficient now after recent increases, but nothing said about agency use or keeping staff long-term.
There were enough staff on duty to meet people's individual needs and maintain their safety. The provider had increased the level of staffing since the last inspection.
Only standard induction and basic training like Care Certificate, no specialist courses or qualifications funded.
Staff told us and records confirmed they received a comprehensive induction before they began working with people which included completing the Care Certificate.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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