Working at Avon Cliff
50-52 Christchurch Road, Bournemouth, BH1 3PE
Operated by Colten Care (1693) Limited
52 bedsNursing homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Strong leadership, supportive managers and a positive culture where staff feel valued, with good staffing, but only basic training and standard activities."
Safety & Risk
8/10
✓
Accidents and incidents were reviewed and used as an opportunity to improve outcomes... Monthly analysis... led to a focus on nutrition which... had led to a reduction in the number of people losing weight.
Staff Culture
8/10
✓
A staff member told us, 'I feel valued and appreciated. I feel proud of the whole company, the culture and the way we deal with things.' Staff felt involved in people's care through daily meetings.
Staffing Levels
7/10
✓
A staff member told us, 'Staffing levels, we are never short. We have enough staff on each of the floors.' Another told us, 'we have time to sit and make them smile.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff completed comprehensive induction, mandatory training such as safeguarding, dementia, MCA/DoLS, with regular refreshers and care certificate.
Management
8/10
✓
People and the staff team described the home as well led, friendly and open. Staff felt appreciated and described teamwork and communication as good. The registered manager and senior staff were visible and supportive.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Varied activity programme organised by team of activities coordinators (companions), including trips out, bingo, knitting, singing, community 'knit and natter' group.
Points to consider
Only standard training like mandatory refreshers and care certificate, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Regular refresher training was also provided to staff in accordance with legal requirements and industry good practice standards. Care staff were also expected to complete the care certificate.
Regular activities by a coordinator team with trips and events, but no specialist programmes or innovative approaches.
Per 2018 comprehensive inspection: There was a varied and interesting activity programme organised and run by a team of activities coordinators known as companions... regular trips out... 'knit and natter' group.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews