Working at Avocet Trust - 523-525 Marfleet Lane
523-525 Marfleet Lane, Hull, HU9 4EP
Operated by Avocet Trust
7 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Staff feel valued in an open caring culture with hands-on approachable management and stable staffing, although only standard training and basic activities without specialists hold it back."
Safety & Risk
8/10
✓
Safeguarding systems in place, risk assessments and medicines managed safely, incidents monitored for trends; assured safe IPC procedures followed. (Per 2019 comprehensive and 2020 targeted inspections)
Staff Culture
8/10
✓
Staff told us they enjoyed working at the service and felt valued, they worked as a team, and the culture was open, honest and caring. (Per 2019 comprehensive inspection)
Staffing Levels
7/10
✓
Staff turnover was low, staff confirmed there was always enough staff on duty, and some staff had worked at the service for a long time. (Per 2019 comprehensive inspection)
Training & Dev
6/10
✓
Staff told us they had enough training to enable them to carry out their roles; the registered manager had systems to monitor refresher training and supervision. (Per 2019 comprehensive inspection)
Management
8/10
✓
"The manager is always available, she has an open-door policy and she is approachable. She works in a 'hands on way' always rolling her sleeves up and working alongside us." (Per 2019 comprehensive inspection)
Programmes
6/10
✓
Activities planned around interests included community social clubs, shopping, trips out, rugby matches, lunches, cinema, theatre and visits with friends; people involved in garden planting. (Per 2019 comprehensive inspection)
Points to consider
Only standard training and regular supervision, no specialist courses or funded qualifications.
Staff told us they had enough training to enable them to carry out their roles.
Varied outings and community activities, but no specialist programmes or dedicated coordinator to enrich the role.
Activities were planned around people's interest and included community based social clubs, shopping, trips out, attending rugby matches, going out for lunch, cinema visits, theatre visits and visits with friends.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews