Working at Avocet Trust - 22a-26 Middlesex Road
22a-26 Middlesex Road, Hull, HU8 0RB
Operated by Avocet Trust
6 bedsResidential homes
Workplace Score
3.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.8/10
Key Finding
"Good staffing levels and approachable managers foster a positive culture with engaging community activities, but out-of-date training and unreported safeguarding concerns compromise safety."
Safety & Risk
2/10
✕
Safeguarding concerns had not been reported by staff and management. Medicines were not always managed safely.
Staff Culture
5/10
!
Staff told us the senior carers and registered manager were approachable. One staff member told us 'I can go to the manager or seniors if I need them for anything.'
Staffing Levels
5/10
!
Staffing levels were arranged in line with people's support needs. Staff told us they felt there were enough staff to support people.
Training & Dev
2/10
✕
Staff training was out of date which meant staff didn't always have the appropriate skills and knowledge to support people's individual care needs.
Management
3/10
✕
The registered manager was not clear of their role and responsibility in relation to safeguarding people.
Programmes
5/10
!
Per 2019 comprehensive inspection: People regularly engaged in the local community including shopping centres, swimming and cinema/bowling trips.
Points to consider
Safeguarding concerns weren't reported properly and medication wasn't handled safely, putting everyone at risk.
Safeguarding concerns had not been reported by staff and management. Medicines were not always managed safely.
Training is out of date, so staff lack the skills needed for safe care.
Staff training was out of date and did not ensure that staff had the correct skills and knowledge to provide safe care.
Managers missed major oversight issues like fire safety and quality checks.
The provider had not effectively operated their quality assurance systems to oversee the safety and quality of the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews