Working at Avocet Trust - 21 Potterill Lane
21 Potterill Lane, Hull, HU7 4TF
Operated by Avocet Trust
4 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"A family-like culture between staff and residents, strong safety and reliable staffing, although activities are basic without specialist programmes."
Safety & Risk
8/10
✓
People were protected from harm by the systems, staff knowledge and practice. Lessons were learnt from errors and analysis of accidents and incidents. Medicines were safely managed.
Staff Culture
8/10
✓
People and staff were relaxed and happy in one another's company and considered each other as family. Staff said, 'We see people as our family here'.
Staffing Levels
7/10
✓
Staffing was set at safe levels and recruitment procedures were safely followed. Staff said levels were appropriate to meet people's needs and they covered each other's absence as necessary.
Training & Dev
7/10
✓
Staff were effectively supported through induction, training, supervision and personal development. These were regularly monitored to maintain staff competence.
Management
7/10
✓
The registered manager promoted a positive culture among the workforce. Staff told us they enjoyed working at Avocet – 21 Potterill Lane and looked for ways to improve people's quality of life.
Programmes
4/10
!
Activities were tailored to people's interests. They included social events, completing housework to keep bedrooms clean and tidy, managing laundry, going shopping and joining in with entertainment.
Points to consider
Only basic activities like shopping, social events and entertainment, no coordinator or specialist programmes to make the role more varied and fulfilling.
Activities were tailored to people's interests. They included social events, completing housework to keep bedrooms clean and tidy, managing laundry, going shopping and joining in with entertainment.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews